Resource Center
Access product FAQs, storage tips, brochures, and support—all in one place
Access product FAQs, storage tips, brochures, and support—all in one place
ABS products are sold exclusively through a network of Authorized Distribution Partners. Please Contact Sales today to find a distributor in your area, or ask us how to get a quote on any of our ABS products.
E-Mail SalesYou can contact technical support for any parts, warranty, or questions about operating your ABS product by completing the form on our Technical Support page, please have your model/serial number handy for faster service. or you can call +1 843 821 8010 Option #5
E-Mail Technical Call Technical (Option 5)All models in the ABS Pharmacy Product Line are designed to meet the latest CDC Guidelines and VFC Requirements for refrigerators and freezers.
Digital Data Loggers are also offered as accessories to fully comply with the latest State VFC Requirements. Click Here to view the CDC Vaccine Storage and Handling Toolkit.
Hydrocarbon Refrigerants are naturally occurring refrigerants with Zero Ozone Depleting Potential and Low Global Warming Potential.
They are a safe and environmentally-friendly alternative to traditional refrigerants. We are proud to lead the industry with the most extensive line of Hydrocarbon refrigerators and freezers.
Our Hydrocarbon models comply with the proposed standards of the EPA SNAP program.
American BioTech Supply is committed to leading the industry with energy efficient and sustainable products.
Many of our products are Energy Star certified. This list is being constantly updated as additional models are added. Look for the Energy Star logo.
Remote Alarm Contacts allow you to connect the alarm on a refrigerator or freezer to an existing building alarm system or a phone dialer.
This occurs through use of a simple technology called “Normally Open/Normally Closed” – meaning if the contact is closed = no alarm. If the contact is open = alarm.
If in alarm, a signal will be sent to the building security system or phone dialer. Please refer to your owner’s manual for instructions or contact our Technical Service Department with any questions.
A Probe Access Port is a small port that allows you to insert a probe for a Data Logger or Central Monitoring System into your refrigerator or freezer.
Without a Probe Access Port, probes would have to be inserted through the door gasket which can prevent the door from sealing and cause performance issues. After inserting the probe through the port, the opening should be sealed with a plug or putty.
Please refer to your owner’s manual for instructions or contact our Technical Service Department with any questions.
Air temperature inside a refrigerator or freezer can change very quickly based on factors such as door openings and cycle of the compressor. Air temperature readings are not an accurate method of measuring the actual temperature of the samples being stored.
For more accurate readings, we utilize a “sample simulated” or “buffered” probe.
With the sample simulated method, the temperature probe is placed inside a bottle filled with glycol solution or glass beads. These materials provide an accurate reading by “simulating” the temperature of samples being stored.
Flammable Storage and Hazardous Location models are both used to store flammable (volatile) materials.
Every product we make goes through stringent testing before we ship to our valued customers.
After these tests are complete, we ship each unit as quickly as possible. If, however, you need your unit right away, please let us know and we will be happy to work with you.
We stand behind our products by offering an extensive warranty package.
Please reference the individual product pages for the product warranty. Extended warranties can also be purchased for select product categories.
Warranties must be purchased at the same time as equipment.
If you have an issue with your product, please contact customer service at, 1-800-648-4041.
The main reason for not using a consumer model for your storage needs is the lack of precise temperature control and the variances of temperatures in a standard consumer unit.
Our products are made specifically for these applications and provide the security of knowing that your sensitive vaccines, samples, etc., will be kept at safe temperatures.
Please contact your vendors whom you purchase medical equipment or supplies through. It does not have to be for our products specifically.
Give them the model # you are looking for and they should be able to provide you with pricing and availability.
If they do not carry our product line, you can contact Customer Service at 1-800-648-4041 and they can provide you with our list of our web-based Distributors, or contact our Sales Team.
Yes, we have a comprehensive blog which is regularly updated with useful information on all kinds of tips and topics related to cold storage solutions.
ABS BlogView and download our current American Biotech Supply brochure range for Laboratory, Pharmacy, Cryogenic, NSF range and much more.
Learn about our range of ABS products, from Premium Lab, NSF Certified products, Blood Bank Plasma storage and much more. Just enter your email below.
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